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FAQ

[vc_row css=”.vc_custom_1568801259283{margin-top: 30px !important;margin-bottom: 50px !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_custom_heading text=”Frequent Asked Questions” font_container=”tag:h2|font_size:35|text_align:center|color:%23222222|line_height:41px” use_theme_fonts=”yes”][vc_empty_space][vc_tta_accordion active_section=”1″ el_class=”iffiliate–accordion”][vc_tta_section title=”What shipping methods are available?” tab_id=”section1″][vc_column_text]Shipping options may vary based on weight, item size and delivery address. We remind you that the courier will deliver to the street level.

The delivery times indicated refer exclusively to the items available and run from the time of shipment of the item.

Free shipping

Delivery in 4-5 working days. Depending on the availability and location of the product (if not present in our warehouse), delivery times may be longer.

Standard

Delivery generally in 2-3 working days. Depending on the availability and location of the product (if not present in our warehouse), delivery times may be longer. Deliveries to collection points may take 3-5 business days.

International

Delivery generally in 4-6 working days and may be subject to customs duties (specified in the product)[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I pay?” tab_id=”section2″][vc_column_text]

Most of the products are present in our warehouses so the average waiting time never exceeds 2 working days from shipment.

The delivery times indicated may be subject to variations not dependent on Foxmaker’s.

Please check the delivery working days during the order process.

Payment systems

We use the best and safest payment systems such as:

Paypal  by choosing this payment method you will be transported in complete safety on the PAYPAL protected servers, where it is possible to pay either with VISA or MASTERCARD credit cards, or with POSTEPAY or other rechargeable prepaid cards.

Stripe  is a technology company that offers a cost-effective infrastructure for financial transactions over the Internet. Organizations of any size, from small start-ups to large companies, use our software to accept payments and manage their online business, which is a 100% secure payment computer system for direct card payments without data tracking (security for us and everything)

Satipay  uses a level of security higher than the banking standard and a state-of-the-art encryption system that protects your data and transactions at all times. We constantly check the protection of our systems thanks to a specialized team. Use the code  54U  when registering to receive 5 euros of free credit

Bank transfer  or advance payment by bank transfer. By choosing this method in the summary email of the order you will receive, the details for making the payment will be listed, to speed up the processing times it is necessary to send a copy of the accounting or receipt to the following e-mail address: payments@needlips.com

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I track my order?” tab_id=”section3″][vc_column_text]If the shipment includes the tracking of the package, you will be sent an email containing the tracking and the courier so that you can follow the delivery.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need an account to place an order?” tab_id=”section4″][vc_column_text]No, it is not necessary to have an account to place an order, but it might be useful to have one, faster checkout you can create a wishlist of the products you are interested in you can receive updates on new products and discount codes… Create one now![/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have doubts?” tab_id=”section7″][vc_column_text]Email us at info@needlips.com[/vc_column_text][/vc_tta_section][vc_tta_section title=”Shipping cost” tab_id=”1620926936534-d3fcb52c-5aac”][vc_column_text]All erotic products have a different shipping line than the rest of our catalog, as the packages will be shipped anonymously.
So if for example we buy 1 perfume and an erotic game we will be charged double shipping.
To get free shipping just exceed the expense of 100 bearing in mind what has been said before.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa